Founded in 1999, MembersFirst is a privately held company headquartered in Wayland, Massachusetts. The inspiration that led to the creation of our award-winning software and services was a simple one… to enable and facilitate online communication between private clubs and their respective members in ways that improved the overall quality, value and experience of membership. It was a humble and attainable vision. We called it Member Relationship Management (MRM) software, and we offered it on a subscription-basis. The industry embraced it as a revolutionary new technology and way of doing business, and rewarded us with their confidence and patronage.
Today, we're an international company providing interactive web site and member communication services to hundreds of clients across multiple markets of the leisure and hospitality industry, including private golf and country clubs, high-end health and fitness organizations, yacht and sailing clubs, city clubs, racquet clubs, and the emerging destination club segment.
Interactive Web Sites
Communication Management Services
Event Management Services
Membership Development Services
Professional Services
Through a combination of integrated technologies, interactive marketing best practices, industry segment expertise, and lifestyle marketing services, we help clients to effectively attract, grow, serve, and retain profitable member relationships that endure all economic cycles. It's not a premise. It's a promise.
We've built our company around an experienced team of passionate, dedicated, and talented professionals from all walks of the software, services, marketing, and private club industries. We are committed to a level of technology innovation, operational excellence, and unconditional customer care that remains unparalleled in the industry.
The set of corporate and individual values that define the character of our organization also serve as the standard of quality and excellence clients have come to expect from their partnership with MembersFirst. Our ethics and business competencies are complimented by deep experience-based understanding of the markets we serve, and in particular, the nuances, challenges and rewards of successful member acquisition, interaction, and retention programs.
When second best simply won't do, call and count on MembersFirst.
